Privacy Policy
SL Hardwoods Ltd is committed to preserving the privacy of all visitors to our website
at www.slhardwoods.co.uk. Please read the following privacy policy to understand
how we use and protect the information that you provide to us.
By registering or placing an order on this website, you consent to the collection,
use and transfer of your information under the terms of this policy.
INFORMATION THAT WE COLLECT FROM YOU
When you visit, register or order products or services on www.slhardwoods.co.uk
you may be asked to provide certain information about yourself including your name,
contact details and credit or debit card information.
We may also collect information about your usage of our website as well as information
about you from messages you post to the website and e-mails or letters you send
to us.
To maintain customer service standards and to assist staff training, we may record
and monitor incoming calls.
USE OF YOUR INFORMATION
Your information will enable us to provide you with access to all parts of our website
and to supply the goods or services you have requested. It will also enable us to
bill you and to contact you where necessary concerning your orders. We will also
use and analyse the information we collect so that we can administer, support, improve
and develop our business.
In particular, we may use your information to contact you for your views on our
services and to notify you occasionally about important changes or developments
to the website or our services. Further, where you have consented, we might also
use your information to let you know by email about other products and services
which we offer which may be of interest to you. If you change your mind about being
contacted in the future, please let us know.
DISCLOSURE OF YOUR INFORMATION
The information you provide to us may be accessed by or given to third parties some
of whom may be located outside the European Economic Area who act for us for the
purposes set out in this policy or for other purposes approved by you. Those parties
process information, fulfil and deliver orders, process credit card payments and
provide support services on our behalf. We may also pass aggregate information on
the usage of our website to third parties but this will not include information
that can be used to identify you.
Where you have consented when providing us with your details, we may also allow
other companies in our group, to contact you occasionally about products and services
which may be of interest to you. They may contact you by e-mail. If you change your
mind about being contacted by these companies in the future, please let us know
at info@slhardwoods.co.uk.
Finally, if our business enters into a joint venture with or is sold to or merged
with another business entity, your information may be disclosed to our new business
partners or owners.
Countries outside the European Economic Area do not always have strong data protection
laws. However, we will always take steps to ensure that your information is used
by third parties in accordance with this policy.
Unless required to do so by law, we will not otherwise share, sell or distribute
any of the information you provide to us without your consent.
SECURITY AND DATA RETENTION
We employ security measures to protect your information from access by unauthorised
persons and against unlawful processing, accidental loss, destruction and damage.
We will retain your information for a reasonable period or as long as the law requires.
ACCESSING AND UPDATING
You are entitled to see the information held about you and you may ask us to make
any necessary changes to ensure that it is accurate and kept up to date. If you
wish to do this, please contact us at info@slhardwoods.co.uk. We are entitled by
law to charge a fee of £10 to meet our costs in providing you with details
of the information we hold about you.
CHANGES TO OUR PRIVACY POLICY
Any changes to our privacy policy in the future will be posted to the website and,
where appropriate, through e-mail notification.
CONTACT
All comments, queries and requests relating to our use of your information are welcomed
and should be addressed to info@slhardwoods.co.uk.
Prepared by Lawyers Direct www.lawyers-direct.biz in association with e-terms.co.uk